Frequently asked questions

Q:    How can I buy products from your store? 

Answer:        Buying from our store is easy! Simply browse through our online catalog, select the items you want, and add them to your cart. Proceed to checkout, provide your shipping and payment details, and voila! Your order will be on its way to you in no time.

Q:    Do you have any physical stores where I can buy products?

Answer:       Currently, we operate solely as an online store. This allows us to offer competitive prices and a wider range of products. Rest assured, our website is user-friendly and secure, making your online shopping experience smooth and hassle-free.

Q:    What payment methods do you accept?

Answer:     We accept various payment methods to cater to our customers’ preferences. You can pay using major credit cards, debit cards, or even opt for popular online payment platforms such as Cash on delivery or bank transfers. We strive to make the payment process as convenient as possible for you.

Q:    Can I return a product if I change my mind after purchasing it from your ecommerce store?

Answer:   Absolutely! We understand that sometimes things don’t work out as planned. You can return any unused and unopened product within 10 days of purchase for a full refund.

Q:    How long does it take for my order to be delivered?

Answer:   We strive to get your order to you as quickly as possible. Typically, it takes 3-5 business days for delivery within Pakistan. International delivery times may vary depending on the destination.

Q:    Are my payment details secure when making a purchase on your ecommerce store?

Answer:   Your security is our utmost priority. We use industry-standard encryption technology to ensure that your payment information is protected. Rest assured, your details are safe with us.

Q:    Do you offer any discounts or promotions on your ecommerce store?

Answer:   Yes, we love to treat our customers with special offers! Keep an eye out for our regular promotions, discounts, and exclusive deals. Join our mailing list to stay updated on the latest offers.

Q:    Can I track the status of my order after it has been shipped?

Answer:   Absolutely! Once your order has been shipped, we will provide you with a tracking number. You can use this number to track your package and stay updated on its whereabouts. Just visit our website and enter the tracking number in the designated field.

What We Really Do?

Shoppekro as your one-stop shop for electronics, clothing, household items, and more in Pakistan.

Our Company Vision

Shoppekro aims to be Pakistan's premier destination for quality products and excellent service.

History Of Beginning

Shoppekro started with a vision to simplify online shopping in Pakistan, growing into a diverse ecommerce platform-serving customers nationwide.

Free Delivery

Over Rs. 15K

Support 24/7

Online 24 Hours

Free Return

365 A Day

Payment

Secure Payment

Big Saving

Weekend Sales

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